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  • 1. Terms and conditions Views: 3048
    END-USER LICENSE AGREEMENT GOVERNING THE USE OF THE ONLINE FILE STORAGE SYSTEM This End-User License Agreement (“ EULA ) governs access to and use of the Online File Storage System ( OFSS ), sometimes referred to as Virtual StrongBox ( VSB ), VSB websites and services ( Service ). This EULA is between VSB and/or your Service Provider ( Licensor , we , us , our ) and each Customer using the Service ( Licensee , Customer , you , your , yours , “ their   More...
  • 2. What is Virtual StrongBox? Views: 1993 Updated
    Virtual StrongBox is a trusted and secure customer engagement platform that allows financial institutions and their customers to streamline the document storage and information transfer process. Created by a team of technology innovators with more than 175 combined years of finance industry experience it provides the peace-of-mind of a safe deposit box with the convenience of interacting instantly online. Major life events such as births, marriages, first mortgages, and wills have important do  More...
  • 3. Types of documents that can be stored Views: 1844
    Personal Documentation Real Estate and Personal Property Financial/Business Birth Certificate Marriage Certificate Copy of will Copy of passport Copy of College Diploma Copy of Professional License Copy of Seperation/Divorce Papers Copy of Social Security Card Copy of Health Information Military Records Life Insurance policies Disability Insurance policies Deeds, Titles, Insurance for Home Deeds, Titles, Insurance for other properties Deeds, Titles, Insurance for automobile(s) Copy of receipts  More...
  • 4. Security and Privacy features Views: 1493
    Some of the many security and privacy features of Virtual StrongBox include: Configured on dedicated, redundant storage devices in redundant datacenters rather than a less-secure, cloud-based model The datacenters have SSAE 16 certification, 24 hour monitoring to assure safety and continuous backup in case of power outages or physical disasters Files are protected with AES 256 bit encryption Files are encrypted in transit and at rest using patented technology Supports Perfect Forward Secrecy (PF  More...
  • 5. Virtual StrongBox website Views: 1060
    To view information and details about Virtual Strongbox visit: www.virtualstrongbox.com virtualstrongbox.com
  • 6. System requirements Views: 663
    The current system requirements are: Internet connectivity Recent HTML5 compliant browser version - The browser needs to fully support HTML5 IE 10 or higher Edge Firefox Chrome Safari (Mac OS Only) Browser JavaScript Enabled Browser must accept third party cookies Adherence to End-User License Agreement system requirements
  • 7. Virtual Strongbox news and information on social media Views: 351
    My Virtual Strongbox news and information is available through these social media platforms: Linked In: Virtual Strongbox, Inc . (https://www.linkedin.com/company/my-virtual-strongbox) Twitter: @VirtualStrongBx ( https://twitter.com/virtualstrongbx ) Facebook: My Virtual Strongbox (https://www.facebook.com/MyVirtualStrongBox)
  • 8. Receiving emails for subscription renewals with the Virtual StrongBox name and logo Views: 61
    The secure online storage that you are using for your personal documents and files is powered by Virtual StrongBox. Virtual StrongBox is the secure backend storage for any number of consumer-facing products across North America. You're receiving subscription notifications from us because you have purchased additonal storage space from the provider of the service you are using. These providers include: An online banking or mobile banking service Frozen Pii's identity protection hub A p  More...
  • 9. Maximum Failed Login Attempts before Lockout Views: 31
    If you have tried to login to your Virtual StrongBox account, but have entered the incorrect credentials 6 times, your account will be locked. There is currently a 5 minute lockout period after your account has been locked due to 6 failed login attempts. In order to unlock your account please contact an administrator at your organization.
  • 10. Update expired payment information Views: 31
    If your payment method used to purchase more space has expired before the renewal date, the next time you login to your Virtual StrongBox you will land on the Expired Order page. The information must be updated before proceeding to any other area of your Virtual StrongBox. To update the information: Select the Credit Card button Enter/Update new payment information Click the Confirm Renewal button expired payment