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Update Expiring or Expired Payment Information
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KBID
274
Date Created:
4/11/2019
Date Modified:
9/13/2022
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Related Content
(1)
If you receive an email asking you to update your payment information in your digital vault before renewing your previous space upgrade simply follow these steps:
1) Sign in to your digital vault
2) Click "Buy More Space" from the left navigation menu
3) Scroll to the Subscription History section and look for the upgrade that is renewing
4) You'll be able to update your payment information by clicking on the $ symbol tab on renewal line.
If you never updated your payment information before the renewal anniversary and the payment method has expired, the next time you log in to your digital vault, you will be presented with our "Expired Card Order" page below.
Your payment information must be updated before proceeding to any other area of your digital vault.
To update your payment information:
Select the Credit Card button
Enter/Update new payment information
Click the "Confirm Renewal" button
Related Content
Receiving Subscription Renewal Emails
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https://www.fuzeqna.com/virtualstrongbox/ext/kbdetail.aspx?kbid=274
Email
Password
Forgot Your Password?
Forgot Your Password?
Email
Email:
Security Question:
Security Answer:
Favorite Color:
WARNING:
If your Security Question and Favorite Color do not match what you entered at registration in
DO NOT CONTINUE
and contact us immediately.
Email
Confirm Email
Password
Password not entered
Retype Password
First Name
Last Name
Birthdate
(mm/dd/yyyy)
Company
WARNING:
Password Security Question
Name of High School graduated from
Last name of favorite teacher
Son's middle name
Daughter's middle name
Pet's name
Square footage of home
First girlfriend's/boyfriend's name
What city were you born in?
On what street did you grow up?
What is your mother's maiden name?
What was your high school mascot?
Password Security Answer
Favorite Color
Terms of Use
I agree to the terms of use.
Your inquiry is being encrypted to protect your privacy.