You can complete many transactions without having to visit a branch. Here are some helpful links to guide you through making these transactions safely and conveniently from anywhere.
What would you like to do?
I want to…
Increase or adjust my debit card limit.
Defer my loan payments.
- To request a deferral, please log in to send us a secure message online, or call us at 1 (800) 479-7928.
Make a transfer.
- Between my RCU accounts.
- Between my RCU account and someone else’s RCU account.
- Between my RCU account and my account at another institution.
Get a copy of...
- My statement (or a past statement). Learn how here.
- A check. Learn how here.
- Verification of Deposit (VOD). Learn how here.
- Something else?
- Log in to send us a secure message online, or call us at 1 (800) 479-7928.
Get a cash advance from my RCU credit card.
- At any ATM using your card's PIN. You can choose a PIN for your card in the mobile app and online by going to Manage Cards and selecting Set Card PIN.
- Call our Member Service Center at 1 (800) 479-7928.
- Learn more about cash advances.
Stop payment on a check (or checks).
Dispute or report a transaction as fraud.
For even more transactions you can do conveniently from home or on-the-go, visit our e-services page.