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Ask RCU

Ask RCU


About RCU
View All 27
Find out more about us, employment opportunities and how to contact us.
  • What is Redwood Credit Union's routing and transit (ABA) number?
  • Redwood Credit Union's privacy policy
  • Redwood Credit Union Holiday Schedule
  • Your RCU Accounts Are Safe
  • Are my account balances insured, and if so, for how much?
Business
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Business Products and Services
Calculators
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Calculators to help you make the best decision for you and your family.
  • Solar Loan Calculator
  • Bicycle Loan Calculator
  • Car Loan Calculator
  • 50-30-20 Rule Calculator
  • Home Savings Calculator
Credit Reports and Disputes
1
Credit Score Education
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Financial Wellness Topic
  • Understanding FICO® Scores
  • About FICO® Scores
  • Introduction to Credit Scoring - FICO® Score
  • What is a credit score?
  • How do I view my FICO® Score?
Fees
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Information about what fees are charged and when.
Financial Assistance
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Delinquencies, bankruptcies, modifications and other topics relating to financial assistance.
  • My vehicle has been repossessed. What do I have to do to get it back?
  • Does RCU offer any services to help me manage my debt?
  • I only have a loan with RCU. What is a Share account?
  • I filed bankruptcy. Why did my autopay stop working?
  • Assistance for Federal Employees During Government Shutdown (December 2018)
Financial Wellness
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Financial education and iteracy knowledge articles
  • Decrease Your Debt
  • Bi-Weekly Savings Challenge
  • Five tips for a successful balance transfer.
  • Car Loan Calculator
  • 50-30-20 Rule Calculator
General Financial Education
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Financial Wellness Topic
  • Is It Time to Refinance Your Auto Loan?
  • Should I Buy a New or Used Car?
  • Financial Goals Worksheet
  • How Much Will I Need for a Down Payment on a House and How Can I Accumulate It?
  • Email, Text or Phone Scams
Locations, Hours, ATMs
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Where they are, when they're open and how to get there.
  • List of RCU ATM locations
  • What transactions can I perform at RCU ATMs?
  • How much cash can I deposit in the ATM at a time?
  • CO-OP (shared) ATM finder
  • What are my limits for cash withdrawals at an ATM?
Other services
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  • What transactions can I perform at RCU ATMs?
  • How do I transfer money to/from my account at another Financial Institution or Bank?
  • Can I make a wire transfer over the phone?
  • What is an address locator fee and why was I charged one?
  • How do I apply for Direct Deposit?
Personal
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Consumer Products and Services
Personal Finance Education
2
Non-biased personal finance information on an assortment of topics.
  • Five tips for a successful balance transfer.
  • What's the difference between a direct and indirect rollover?
RCU Auto Services
4
RCU Auto Services FAQ
RCU Mobile Banking
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All about our new mobile banking app, web-based mobile banking and mobile website.
  • Where can I find the RCU mobile app?
  • Can I pay bills through Mobile Banking?
  • What do I need to sign in to Mobile Banking?
  • What RCU Online services can be accessed using Mobile Banking?
  • Is Mobile Banking secure?
Security and Privacy
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We take our security seriously. What you need to know about our physical and online security.