Our hearts go out to all our Members who suffered losses during the North Bay fires. Following are links to frequently asked questions (FAQs) to help you with your RCU loans and accounts during recovery from the fires.

Mortgage/Home Loan FAQs:

Consumer Loan FAQs (auto, credit cards, other loans)

Insurance FAQs

Business Loan FAQs

Wealth Management & Investment FAQs

General Account FAQs - including how to change address on your account, obtain check copies, and more.

North Bay Fire Relief Fund FAQs

Additional helpful links and resources can be found here:

Helpful Fire & Recovery Resources

If you have additional questions not covered here, please contact us by sending a secure message from your online banking, email membersmail@redwoodcu.org, or call 1 (800) 479-7928.