Visa Credit Card FAQs
Everything you need to know about RCU's Credit Cards!
GENERAL INFORMATION
- How do I apply for a Visa Credit Card?
- How long does it take to receive my new Visa Credit Card? Your new card(s) should arrive in approximately 10-14 business days.
- How do I activate my new card?
- Where can I use my Visa Signature Benefits?
- Where can I view my Visa Platinum Features & Benefits?
- Does RCU support Apple, Google & Samsung Pay? (More information about mobile wallets)
- How do I view my Visa Credit Card Statements online?
- How can I get copies of previous Visa eStatements?
- How do I complete a Balance Transfer?
REWARDS
- What is Redwood Rewards?
- How do I redeem my Redwood Rewards?
- How do I access and view my Redwood Rewards points?
- How do Rewards points accrue?
- When do my Rewards points expire?
PAYMENTS
- What are my different credit card payment options?
- How can I make a payment to my Visa Credit Card?
- How do I sign up for Visa Autopay?
- How do I cancel Autopay?
- How can I make a payment using an external financial institution in online banking?
- Can I cancel a credit card payment made in error?
CARD SECURITY
- How do I report my card Lost or Stolen?
- How do I report fraud on my credit card?
- What is EMV Chip technology?
- What is verified by Visa?
FEES