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  • 1. What is the AmeriCU Knowledge Base? Views: 118 Featured Content
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    The AmeriCU Knowledge Base is an interactive web service aimed at providing you with up-to-date, accurate information as fast as possible. Our Knowledge Base allows you to search through hundreds of frequently asked questions and information articles via our website. This service is dynamic-the information available will grow and expand more the service is used! Q A Search: Quickly search and bookmark our knowledge base items for answers to your questions. Ask a Question (Email Us): Ask qu  More...
  • 2. How do I log in to online banking? (Online banking log in help) Views: 1289
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    How do I login to online + mobile banking? • Visit www.myamericu.org and enter your existing online banking UserID and password. • Review and accept the Terms Conditions. • Provide contact phone number(s) and/or email address, and verify your identity. Based on the option you select, you will receive a phone call, text message, or email with a confirmation passcode that you must enter to verify your identity and access online banking. For future logins, you may choose to regist  More...
  • 3. Can you tell me about your Online Bank to Bank Transfer Service? Views: 445
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    Frequently Asked Questions Overview Limits and Fees Accounts Transfer Funds Overview Q. What do I use this service for? A. You can use this service to transfer funds into and out of your accounts at AmeriCU as well as to and from your accounts at other financial institutions. Q. How does the service work? A. The service transfers money from one of your accounts to another of your accounts at a US financial institution. All transfers are processed via the Federal Reserve's Automated Clearing   More...
  • 4. Online Banking FAQs Views: 435
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    How do I login to online + mobile banking? •Visit www.myamericu.org and click the button that says “Log In to Online Banking and Bill Pay” • Enter your existing online banking UserID and password. • Review and accept the Terms Conditions. • Provide contact phone number(s) and/or email address, and verify your identity.Based on the option you select, you will receive a phone call, text message, or email with a confirmation passcode that you must enter to verify y  More...
  • 5. Using Smart Deposit (Remote Deposit Capture) Views: 367
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    With AmeriCU’s Smart Deposit you can deposit your checks safely and securely with your smartphone from anywhere, saving you a trip to a Financial Center, BIG BLUE Kiosk or ATM. AmeriCU Smart Deposit is a feature within the AmeriCU Mobile Banking app and is available for the iPhone®, iPad® and AndroidTM Phone. Getting Started If you currently use AmeriCU Mobile Banking, simply open your AmeriCU Mobile Banking app! If you don't use AmeriCU Mobile Banking: Download the AmeriCU Mob  More...
  • 6. AmeriCU.org and MyAmeriCU.org Terms and Conditions Views: 343
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    AmeriCU.org and MyAmeriCU.org Terms and Conditions 1. NOTICE. BEFORE USING ANY WEB PAGES OR INFORMATION CONTAINED HEREIN OR LINKED HERETO, YOU SHOULD CAREFULLY READ THE FOLLOWING DISCLAIMERS AND IMPORTANT TERMS AND CONDITIONS. THE SITE IS PROVIDED FOR INFORMATION PURPOSES ONLY. YOUR USE OF THE SITE CONSTITUTES YOUR AGREEMENT TO ALL TERMS AND CONDITIONS HEREIN. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS BELOW, DO NOT ACCESS THIS SITE OR ANY WEB PAGES THEREIN. 2. AGREEMENT. This Agreement des  More...
  • 7. How do I sign up for Online Services? Views: 318
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    We would be happy to help you set up access to your account online. To enroll in online banking, you will need a TeleLink PIN. If you do not have a TeleLink PIN, please complete the TeleLink Access form . You will be able to upload the completed form here . W e will notify you once this has been done . At the log in screen, use your account number as your initial UserID and your TeleLink PIN as your initial password. After you enter these and click login, you’ll be prompted to verify a  More...
  • 8. Online Banking System Requirements Views: 309
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    Supported Browsers and System Requirements AmeriCU's Online Banking pages are supported by most modern browsers. In order to ensure the best possible experience, please be sure you are using the most up to date versions of the browsers listed below. Your browser will need both JavaScript and cookies enabled to access and operate within the site. Microsoft Internet Explorer 8 (eStatements are not supported for this version) Microsoft Internet Explorer 9 Microsoft Internet Explorer 10 Microsof  More...
  • 9. Big Blue Kiosk Access Form Views: 207
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    Kiosk Application 2 website and KB.pdf

  • 10. How can I get a TeleLink Access Application? Views: 183
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    TeleLink Access Application website.pdf

All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.