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  • 1. How do I close my account? Views: 700
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    You may close your account(s) by at any of our Financial Center locations, or by mail, or by fax. If you are unable to come in to a Financial Center, please call our Member Service Center at 1.800.388.2000 or click here to c ontact us so that a representative may assist you with specific details on how to complete the process. If you have any credit cards, loans or mortgages with an outstanding balance, you will be required to keep at least your Prime Share savings account open until they are p  More...
  • 2. How do I cash my check at your Check Cashing ATM? Views: 498
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    1. Insert your check card and enter your Personalized Identification Number (PIN). 2. Select Cash Check from the choices presented, then choose deposit or cash back and which share account to deposit in (maximum $2,000 for cash back only, if on approved list). 3. Insert your payroll check and verify that the dollar amount is correct. An automatic hold will be place on the account, if you change the amount. It's that easy! With AmeriCU's Check Cashing ATM, you can deposit part o  More...
  • 3. How do I sign up for Online Services? Views: 320
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    We would be happy to help you set up access to your account online. To enroll in online banking, you will need a TeleLink PIN. If you do not have a TeleLink PIN, please complete the TeleLink Access form . You will be able to upload the completed form here . W e will notify you once this has been done . At the log in screen, use your account number as your initial UserID and your TeleLink PIN as your initial password. After you enter these and click login, you’ll be prompted to verify a  More...
  • 4. How do I set up direct deposit (payroll) into my account? Views: 233
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    To set up direct deposit, you will need to start by updating your information with your employer and will need to provide them with your AmeriCU account number. Please stop by one of our financial centers or call our Member Service Center at 800.388.2000 for assistance.
  • 5. How do I sign up for eStatements? Views: 144
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    You must first register for Online or Mobile Banking to sign up for eStatements. From Online Banking Once you are logged into your account online, click on Additional Services near the top of the main page, choose eStatements and follow the instructions. If at any time you decide to stop this service, just log back into Online Banking, select Additional Services click on eStatements and then choose Switch me back to Paper Statements . In order for you to access your eStatements you mus  More...
  • 6. How do I open an account at AmeriCU? Views: 139
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    Becoming a member is easy!
  • 7. How do I log into Online Services the first time? Views: 129
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    To log in to Online Banking for the first time you will need the following: - Account Number - TeleLink PIN Enrollment in AmeriCU’s online banking system is simple – at the log in screen , use your account number as your initial UserID and your Telelink PIN as your initial password. After you enter these and click login, you’ll be prompted to verify additional identity information and choose a new username and password. Follow the instructions on screen to complete registration  More...
  • 8. How do I get a copy of my Account Statement? Views: 113
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    Access your account statements by logging into your online banking account. Once you are logged in select Additional Services and click on Online Statements . New to online banking? Click here for more information on how to enroll and a ccess your account online. You can also contact us to request a copy of your statement. The copy will be mailed to the address on your account unless you request to pick it up at your local financial center location . There is a fee for a statement copy.   More...
  • 9. How can I change my PIN for my AmeriCU Credit Card? Views: 111
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    Please call at 1.888.886.0083 to change your PIN number for your AmeriCU Credit Card. You will be asked to provide your card number along with a series of security questions. Once you have successfully changed your PIN, you will be able to use it immediately.
  • 10. How do I sign up for Bill Pay? Views: 97
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    To sign up for bill pay you need to have already registered for Online Services . If you are already set up with Online Services, log into your account online by entering your Username and Password. Click on Pay Bills and follow the instructions and you will be ready to pay your bills within one business day.

All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.