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  • 1. I need to replace my AAA membership card. What do I need to do? Views: 236 Featured Content Public
    Click on Print My AAA Card from the drop down menu under Membership. You can then choose to print a card for you and/or your associates OR print and have one mailed to you. Click the word Print in the top left corner of the window with the cards to print your temporary card. You will then receive your permanent card within 7-10 business days, if you choose that option. To go directly to Order New Card, click here . You can also contact the Member Service Center at 800.236.1300 for assistance  More...
  • 2. Where can I find the latest information about my membership benefits? Views: 200 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare Benefits from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare Benefits, click here .
  • 3. Can my family members be on my AAA membership? Views: 2951 Public
    Associate memberships are available to the Primary Member's spouse and unmarried dependent children under 21 years of age living in your home, and through age 25 if attending an institution of continuing education as a student. If your student is going to school in another state, you may still add them to your membership. They will be added as an associate to your membership with your address, provided they meet the criteria for associate membership. You can add a family member to your m  More...
  • 4. I am having problems with my online account User ID/password. What should I do? Views: 748 Public
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 5. Can all members of my family obtain AAA service for our family car(s)? Views: 390 Public
    AAA Membership is an individual membership designed to provide assistance and benefits to the individual, not the vehicle. Only the person named on the card is eligible to receive membership benefits. Eligible enrolled family members will receive their own membership cards to present for service. (Note: Since the membership is focused on the individual, you may use your road assistance benefits for most any eligible vehicle you are riding in or driving. You’ll find a definition of an eli  More...
  • 6. Can I remove an associate from my membership plan? Views: 253 Public
    If you wish to remove an associate, you may do this during your renewal period by clicking on Renew Membership. On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.236.1300 if you wish to remove an associate from your membership account. To cancel an associate outside your re  More...
  • 7. How do I cancel my membership? Views: 225 Public
    To cancel your entire membership, including associates, anytime during your membership year, please call the Member Service Center at 800.236.1300 to speak with one of our Customer Service Representatives.
  • 8. I forgot my User ID/password. What do I need to do? Views: 224 Public
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 9. Is a AAA membership based on the number of drivers or vehicles driven? In other words, do I buy one membership for each person, or each vehicle? Views: 189 Public
    A AAA membership covers you in any car whether it is yours, borrowed, or a rental... even if you're the passenger of a vehicle. Therefore, you should purchase a membership for you and add each family member whether they have a vehicle or not, as they would be covered in a friend’s vehicle.
  • 10. How much does it cost to join AAA? Views: 184 Public
    If you click on Join AAA in the top right corner and then click on either Surfing the Internet or Other, you will see the cost of the 3 different Membership Plans as well as the cost of the associate. This amount is the annual cost of a AAA membership. There are no additional fees to Joining AAA. (You can also see the cost of each membership plan by clicking on Compare Benefits from the drop down menu under Membership; however, this does not give you the price for an associate, as long as you ar  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-236-1300