AAA prefers that members use its emergency road service whenever possible. However, there may be times when AAA services are not available such as during times extreme weather conditions or the lack of a AAA contractor in a particular area. In these cases our members may submit a reimbursement form with their original paid receipts for reimbursement consideration. Please be sure to always keep copies for your files.  Please allow 6-8 weeks for processing.

For your convenience, print and fill out the relevant forms located at

You may submit your completed forms through either of the following channels:


AAA Automotive Services
P.O. Box 24502
Oakland, CA 94623.

Please note that receipts received after 60 days from the date service was rendered may not be considered for reimbursement. All receipts must include the name of a valid AAA Northern California, Nevada, Utah, Arizona, Alaska, Montana and Wyoming member and provide an itemized description of the services rendered. (ie. breakdown location, tow destination, type of lockout (home or car).