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- How do I access my AAA Credit Card Account online?
You can access the AAA Cashback Visa, AAA Dollars ® Visa® and AAA Dollars ® Plus Visa® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credi More...
- Can I see my AAA Visa billing statement online?
Yes. You can access your AAA Visa account information via Credit Card Online Account Servicing site. Login to your account, and click View Online Statements . Not enrolled yet? Enroll today !
- Can applicants redeem for cash back and other options?
Yes, members can redeem for cash back (deposited into their account or as a statement credit), gift cards or merchandise. Statement credits are issued via a credit to their Account by accessing the Rewards Center at acgcardservices.com . A credit will be a More...
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What is AAA Quote on Demand?
AAA Quote on Demand is a new, proprietary tool developed to make-quoting as fast, easy and accurate as possible based on available information. You simply visit AAA.com/QuoteOnDemand and complete a form with some basic information, or upload your current a More...
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What is a declaration(s) page? Where can I find my dec page?
Your declaration page(s) is issued by your insurance company and indicates your coverage selection, limits, deductibles and other policy details. Typically, it is available online with your current insurance company as part of your paper insurance policy, More...
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How does AAA Quote on Demand work?
When you visit AAA.com/QuoteOnDemand you have two options to obtain a quote. One of those options is to complete a brief form with basic information like your name, address along with your contact information so we may follow up with you regarding your q More...
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What do I do when I am ready to purchase the auto insurance policy?
Agents are available to assist with your policy purchase. Please call 800.448.7024 to talk to an agent.
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Why am I unable to receive a quote using the quick quote form?
If we are unable to locate your information by the name or address you provided us, AAA Quote on Demand will not be able to provide a quote. Your current name and address needs to match the same address as your vehicle and driver information on your curren More...
- How do I remain qualified for the AAADrive Insurance Discount?
When your renewal policy is generated, ACG will check to see how many miles and journeys were recorded in the previous 120 days. Each participating driver must record at least 1,000 miles and 25 journeys using AAADrive over the 120 day evaluation period to More...
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Are these shops only inspected the one time to gain entry into the AAR program?
No. The shops undergo an annual re-inspection and are visited several times a year by AAA staff in an effort to uphold AAA's high standards.
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How long has AAR been available to members? And how do I find an approved facility?
AAR was established in 1975 in limited areas. It has been expanded to more than 8,000 AAA Approved Repair facilities in the United States and Canada. The program is available in all AAA territories. Contact your local branch, call toll-free 800.AAA.HELP (2 More...
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What is the benefit of AAR to the AAA Member?
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...
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If a shop has an "AAA" sign out front, does that mean they are AAA Approved for repairs?
As long as the sign reads, Approved Auto Repair.
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How does AAA know the shop continues to perform quality repairs?
AAA has an ongoing facility service evaluation feedback system in place. The quality of service our members receive is constantly monitored. If you wish to file an Approved Auto Repair complaint or extend a compliment, please contact the ERS Product Specia More...
- Do you have an Auto Glass Assist mobile service?
Yes. We offer a convenient mobile service throughout most of central Florida. Our technicians can perform repairs or replacements at your home, office or hotel or a similar site where it’s safe to do the work. For more information about Auto Glass As More...
- Are Auto Glass Assist technicians certified?
Yes. All of our technicians are Dow certified. They have been trained and certified in all facets of removal and installation of auto glass and only use techniques recommended by the manufacturer when using primers and sealers.
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Employment Opportunities
Thank you for your interest in employment opportunities with The Auto Club Group. You can find information regarding positions for The Auto Club Group online by selecting Careers in the footer at the bottom of any page. To go directly to the Employment Op More...
- Why can't I see my policy?
Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.450.7878 for FL AAA Auto policies or 855.647.3846 for GA/TN AAA Auto and Home policies. They will answer any q More...
- Can I access and print a Proof of Insurance Card online?
Yes. PDF versions of printed proof of insurance cards are available for auto insurance customers who have signed in to “My Account”. To enable self-service options (i.e. viewing electronic proof of insurance cards), you must first add your auto More...
- Why can't I pay my insurance policy bill online?
Online payment is only available for auto and home policies. Umbrella policies that begin with PUP are also eligible for online payment. If you receive a message to call while attempting to make a payment, our customer service team can help provide a spec More...
- Can I get an insurance quote online?
Yes, you can get a quote online for Auto, Home, Term Life and Express Term. You can request a quote for Boat, Motorcycle, Off-road Vehicle, and Recreational Vehicle by calling 800.222.1134 or find an agent. To go directly to the following online quotes: Au More...
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What types of insurance products can I register?
You can register your auto and home policies. You can also register personal umbrella policies that have policy numbers that begin with PUP. AAA Life Insurance policies can be registered at aaalife.com . Other insurance products cannot be registered. More...
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How do I create a User ID and Password?
Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your a More...
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How do I turn on or off the Automatic Login Feature?
For security purposes, we have removed the option to remain signed in. You will automatically be logged out after 20 minutes of inactivity.
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How do I register my membership number or insurance policy?
Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. More...
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I forgot my User ID/password. What do I need to do?
You can reset your password by clicking on “Sign In” from the top right corner of any page. Once on the “Sign In” screen, please click “Need Help Signing In?” to start the recovery process of your User ID and reset your More...
- Can I pay my insurance bill online?
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...
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How do I get reimbursed for towing or vehicle lockout services?
If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. To obtain reimbursement, follow these steps: On the AAA.com web More...
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Where can I find your Roadside Assistance policy with regard to towing?
For complete details of our Roadside Assistance, please review our Member Handbook. You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extre More...
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How do I arrange for roadside assistance if my car is disabled?
If you need roadside assistance , no matter your location , call the number supplied on your AAA Membership Card, visit AAA.com/RoadsideAssistance to request service online or request roadside assistance through the AAA Mobile app. When the service provi More...
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What is the limit for roadside assistance calls under my AAA membership?
In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a four-call limit on roadside assistance usage. Each member is eligible for four (4) service calls pe More...
- Does AAA offer classroom or online driving courses?
Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the online driving course More...
- Does AAA offer tools to help seniors drive safely?
Yes! AAA RoadWise™ a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. AAA’s driver improvement courses may be offered throu More...
- I went to the AAA website and got the wrong club. What do I do?
As you may be aware, the AAA organization is made up of over 30 individual clubs in the United States and members are routed to their local club by entering their zip code on the aaa.com zip code page. At that time, a cookie is set to allow subsequent visi More...
- Why doesn't the page open when I click on a link or button?
Please check the settings on your popup/ad blocker software. This site does not use pop-up ads, but does open certain functions in new windows. In order to access these links/buttons, any popup/ad blockers should be configured to allow pop-ups from *.aaa More...
- How do I know if AAA's website is secure?
The AAA website is secured via 128 bit SSL encryption. In order to maintain the security of this site, we have secured the entire website, including images. You can verify the security status of any page by the secure protocol ( https ) in your brows More...
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