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  • 1. What is AAA Quote on Demand? Views: 343
    AAA Quote on Demand is a new, proprietary tool developed to make-quoting as fast, easy and accurate as possible based on available information. You simply visit AAA.com/QuoteOnDemand and complete a form with some basic information, or upload your current auto insurance declaration(s) page(s). To speed up the quotation process, we obtain information from publicly available and other sources to prepare your quote. The quote provided through AAA Quote on Demand is not an application or binder o  More...
  • 2. I forgot my User ID/password. What do I need to do? Views: 6167
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 3. Why can't I see my policy? Views: 2330
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.450.7878 for FL AAA Auto policies or 855.647.3846 for GA/TN AAA Auto and Home policies. They will answer any questions you may have.
  • 4. I have either lost or never received my membership card. What do I need to do to get a replacement card? Views: 1990
    Click on Print My AAA Card from the drop down menu under Membership. You will be asked to log in to access this feature. You can then choose to print a card for you and/or your associate(s) OR print and have one mailed to you and/or associate(s). Click the word Print in the top left corner of the window with the cards to print your temporary card. You will then receive your permanent card within 7-10 business days, if you choose that option. To go directly to Order New Card, click here . I  More...
  • 5. How can I renew my membership? Views: 1313
    You can renew your membership online by selecting Renew Membership from the drop down menu under Membership. You will be asked to log in to access this feature. You may also contact our Member Services at 800-222-1134 ( Hours ) to renew your membership over the phone. Both options will give you instance access to your membership benefits. If you wish to pay your renewal dues using two (2) different credit cards, you will need to contact our Member Service at the number above. To go directly   More...
  • 6. I clicked on "Forgot Password?" but never received an email. What should I do? Views: 1052
    If you did not receive an email in your inbox, it may be in your spam folder. If you only tried once, you could attempt to reset your password a second time. The password reset link sent to your email address is only valid for two hours. If you never receive a password reset email, you’ll need to contact us to reset your password. We’re available Monday-Friday 8am-6:30pm Eastern at 877.736.7813, or online via email . If you contact us via email, please include your membershi  More...
  • 7. How do I cancel my membership? Views: 1035
    To cancel your entire membership, including associates, anytime during your membership year, please call the Member Service Center at 800.222.1134 to speak with one of our Customer Service Representatives.
  • 8. How do I create a User ID and Password? Views: 980
    Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create New Account option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membership number. To create y  More...
  • 9. Can I remove an associate from my membership plan? Views: 883
    If you wish to remove an associate, you may do this during your renewal period by clicking on Renew Membership. On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.222.1134 if you wish to remove an associate from your membership account. To cancel an associate outside your re  More...
  • 10. Can my family members be on my AAA Membership? Views: 695
    Associate memberships are available to the Primary Member's spouse and unmarried dependent children under 21 years of age living in your home, and through age 25 if attending an institution of continuing education as a student. If your student is going to school in another state, you may still add them to your membership. They will be added as an associate to your membership with your address, provided they meet the criteria for associate membership. You can add a family member to your m  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-1134