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  • 1. Where can I find the latest information about all my membership benefits? Views: 122 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
  • 2. What do the AAA Diamond Ratings mean for hotels and restaurants? Views: 389 Public
    AAA/CAA inspectors have evaluated and rated each of the lodging and restaurant establishments in the AAA TourBook® guide series to ensure quality travel information for our members. All properties must meet AAA minimum requirements (for lodgings) concerning cleanliness, comfort and security or AAA minimum requirements (for restaurants) pertaining to cleanliness, food preparation and service. Eligible applicants receive an unannounced evaluation by inspectors that include two distinct comp  More...
  • 3. How do I order maps and TourBooks to be delivered to my home? Views: 375 Public
    To order maps, click on Triptiks Maps from the drop down menu under Travel. On the Road Trip Planning page, click on Order Maps under Order for Home Delivery. You will be asked to login to access this feature. On the Order Travel Publications page, you will choose the maps you need and then fill in the mailing information on the next page. Please allow 8-10 business days for processing of your maps request. You can no longer receive tourbooks to your home nor can you get them from your local  More...
  • 4. Where can I mail my payment? Views: 309 Public
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 5. How do I get reimbursed for towing or vehicle lockout services? Views: 194 Public
    If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. To obtain reimbursement, follow these steps: On the AAA.com website, click on Contact Us at the bottom left corner of any page. Click on Roadside Assistance Reimbursement Form under Download A Reimbursement Form. You can also call to request a copy of the form at 800.222.6327 or pick up a copy at a nearby   More...
  • 6. How do I add my Auto or Home insurance products to My Account? Views: 166 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg  More...
  • 7. How do I register my membership number or insurance policy? Views: 142 Public
    Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membe  More...
  • 8. How do I redeem my AAA credit card rewards/cash back? Views: 135 Public
    Log in to Credit Card Online Account Servicing site , or call 800.328.4850 to redeem your AAA Dollars .
  • 9. What types of insurance products can I register? Views: 131 Public
    You can register your auto and home policies. You can also register personal umbrella policies that have policy numbers that begin with PUP. AAA Life Insurance policies can be registered at aaalife.com . Other insurance products cannot be registered. These include: Boat Motorcycle VIP / PUP (personal umbrella policies with numbers that do not begin with PUP) Customers in Minneapolis, Kentucky, West Virginia or Ohio cannot register their products on this site.
  • 10. How do AAA members sign up for Hertz Gold Plus Rewards? Views: 123 Public
    To view the benefits of Hertz Gold Plus Rewards, terms and conditions as well as any AAA Member Exclusive benefits, please go to aaa.com/HertzGold .
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-6327.