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  • 1. Where can I find the latest information about all my membership benefits? Views: 197 Featured Content
    You’ll find the list of member benefits by clicking on Compare Benefits from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare Benefits, click here .
  • 2. Can I pay my insurance bill online? Views: 322
    Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction.
  • 3. I am having problems with my online account User ID/password. What should I do? Views: 298
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 4. I forgot my User ID/password. What do I need to do? Views: 209
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 5. Where can I mail my payment? Views: 190
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 6. Is there an annual fee with either AAA Dollars Mastercard cards? Views: 180
    There is no annual fee with the AAA Dollars Plus Mastercard or AAA Dollars Mastercard. View AAA Dollars Plus Mastercard Terms Conditions View AAA Dollars Mastercard Terms Conditions
  • 7. Does AAA have any special offers on cell phones? Views: 178
    AAA Members may choose from two cellular services: Affinity Cellular: Earn 5 AAA Dollars on new activations. AAA Member only plans starting at $10 per month, no contracts or termination fees. Free calls to AAA Roadside Assistance, preprogrammed. 30% off Accessories. Free phone ($30 value). Plans start from only $10 per month with included minutes. Free Phone! No long-term contracts. Phone comes pre-programmed with AAA Roadside Assistance Number. AND Sprint: Free AAA Classic membership renewal fo  More...
  • 8. Can I remove an associate from my membership plan? Views: 166
    If you wish to remove an associate, you may do this during your renewal period by clicking on Renew Membership. On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.222.6327 if you wish to remove an associate from your membership account. To cancel an associate outside your re  More...
  • 9. What is the limit for roadside assistance calls under my AAA Membership? Views: 158
    In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a four-call limit on roadside assistance usage. Each member is eligible for four (4) service calls per membership year. After the fourth call, the member may continue to call AAA for service, but must be prepared to pay the service provider for services rendered. These service limits enable AAA to continue providing reliable, high-quality, cos  More...
  • 10. Can my family members be on my AAA membership? Views: 154
    Associate memberships are available to the Primary Member's spouse and unmarried dependent children under 21 years of age living in your home, and through age 25 if attending an institution of continuing education as a student. If your student is going to school in another state, you may still add them to your membership. They will be added as an associate to your membership with your address, provided they meet the criteria for associate membership. You can add a family member to your m  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-6327.