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  • Knowledge Base
  • 1. Why can't I log in to AAA.com? Views: 901 Public
    Online Account Login Help Be sure you are on the correct AAA website: visit AAA.com/Stop and enter the zip code associated with your membership. Reset your password: go to the Online Account Page and click on the Forgot your password? link. Create an online account: you may receive emails from us even if you don't have an online account set up. If your email address is not recognized when resetting your password, create a new online account . If you are unable to access your account after tryi  More...
  • 2. How can I get a copy of my insurance card or policy information? Can I download and print my insurance card? Views: 803 Public
    AAA Minneapolis Insurance Agency Our agency provides insurance coverage from many insurance partner providers. Availability of online services vary by insurer, and are maintained separately from your AAA Minneapolis online account and membership. To see if your insurer offers downloadable insurance cards, or to request a copy of your insurance card or policy details, find your insurer on the Manage My Insurance page or Contact Us with any questions. AAA Insurance Through Independent Agents/Age  More...
  • 3. Where can I find a list of AAA Minneapolis office locations? Views: 490 Public
    AAA Minneapolis Club Office Locations More Twin Cities National AAA Office Locations
  • 4. Why are there different hours specifically for license, permit, and ID card transactions? Views: 488 Public
    To reduce wait times in our License Vehicle Registration Bureau, services for driver’s licenses and ID cards (including REAL ID and Enhanced cards) and permits end 2 hours prior to posted closing times . All other transactions at the License Bureau such as tabs, title transfers, handicap placards, boats, canoes, snowmobiles, etc. are not affected.
  • 5. Why can't I log in to the AAA Mobile App? Views: 398 Public
    Username and Password Help To log in to the AAA Mobile App, you will need to have a AAA Online Account . You will use the same username and email address for both your Online Account and the AAA Mobile App. If you have forgotten your password, visit the Online Account page and click the Forgot Your Password? link to reset your password. ZIP Code Help The AAA Mobile App will ask for your ZIP code in order to provide your club's custom experience. The ZIP code you enter in the app will need   More...
  • 6. How can I save $5 off my membership with automatic renewal? Views: 98 Public
    Automatic renewal is a great option to prevent a lapse in AAA membership services. To enroll in automatic membership renewal, log in to your AAA.com account and visit your membership account page . Open the Payment Information section and check the box next to Automatically renew my membership using this card. Click Submit to save your changes. Your membership will have a one-time discount of $5 the first year you enroll in automatic renewal. Your card will be charged 30 days before your r  More...
  • 7. What is the difference between Basic, Plus and Premier memberships? Views: 1531 Public
    The biggest difference is in the towing Emergency Roadside Assistance benefit. For more detailed information please see the member handbook or compare membership plans side-by-side. Basic Membership Provides 4 service calls per membership year. Free towing from the scene of your disablement of up to 5 miles of free towing in any direction. If you wish to be towed to your favorite mechanic - and he is located more than 5 miles from the breakdown - mileage charges may apply. Plus Membership Provid  More...
  • 8. What is included in my five miles of free towing? Views: 1180 Public
    AAA will travel any distance to get to a stranded member. Once there, AAA's Basic membership provides free towing back to the contractor's facility, or 5 miles of free towing in any direction from the disablement. That's sufficient to get you to a repair facility in over 90% of cases. If you wish to be towed to your favorite mechanic - and the shop is located more than 5 miles from the breakdown - mileage charges may apply. Learn more about Emergency Roadside Assistance . AAA's P  More...
  • 9. What forms of payment do you accept for License & Vehicle Registration Services? Views: 1003 Public
    In addition to cash, AAA Minneapolis accepts the following methods of payment: Check Only local checks are accepted Personal checks must be presented by the account holder; we do not accept blank or starter checks A current government-issued photo ID must be presented by the account holder All returned checks will be subject to a $30.00 service fee Personal checks must be made payable to AAA for the exact amount Cashiers Check/Money Order Your Cashier’s Check or Money Order must be issued   More...
  • 10. How do I manage my membership online? Views: 968 Public
    To access to your membership information online, add your AAA Minneapolis membership number to your online account. Sign in to aaa.com Click on My Account in the upper-right corner to log in If you have already added your membership number, you will see your current membership information. If you haven't added your membership number, you will see the following message: Our records indicate you are not a AAA member. Click on add your membership number On the following page, under Are y  More...
  • 11. What are the busiest times for license & vehicle service? Views: 913 Public
    1st of the month through 10th of the month End of the month Mondays, Fridays and Saturdays Lunch rush – roughly 11:00 a.m. to 1:00 p.m.
  • 12. Can I join AAA today and immediately request emergency roadside assistance, or is there a waiting period? Views: 847 Public
    Your AAA membership is active as soon as payment is received.
  • 13. How many tows do I get with my AAA membership? Views: 743 Public
    Your towing benefits are counted as Roadside Assistance calls. At the Basic and Plus level memberships, each member (Primary or Associate) in your household is allowed four (4) Roadside Assistance calls per membership year. At the Premier level, each member in the household is allowed five (5) service calls per membership year. What if I've already used all of my service calls? You can still call AAA for service, but you will be required to pay the service provider directly.
  • 14. How can I cancel my AAA membership? Views: 702 Public
    Call AAA Membership Service Center at 952-927-2567 and a customer service representative will be happy to assist you.
  • 15. How do I set up the AAA Roadside Assistance Skill/Action for my voice assistant? Views: 665 Public
    Note: The first time you open a request, you will need to verify your AAA membership information. You will need your AAA membership number, last name and zip code. Google Assistant iPhone or iPad with iOS 10 or higher Download the Google Assistant App from the App store Open Google Assistant and say “Talk to AAA Road Service” Android phones with Android 6.0 or higher Open the Google app Tap Menu Under Google Assistant, tap Settings then turn on Enable Google Assistant: Pixel pho  More...
  • 16. How do I make an online payment for membership, insurance, or credit card? Views: 611 Public
    AAA Membership You may renew your membership online Insurance Securely view and pay bills, renew your policy or check on claims on the Manage My Insurance page. AAA Member Rewards Visa Credit Card After you receive your credit card and activate your account, visit the online banking center and follow the simple instructions to set up your account.
  • 17. How many cars are covered with my AAA membership? Views: 573 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. To e  More...
  • 18. How can I get my tabs if I don’t have the reminder notice the state sends out? Views: 568 Public
    If you do not have your renewal notice from the state, you can purchase your tabs from us. If you are the registered owner, bring your driver’s license, vehicle license plate number, and have your auto insurance information available. Insurance information must include company name, policy number, and expiration date. If you are not the registered owner of the vehicle, you must have signed authorization allowing you to purchase the tabs for the owner. The signed authorization document must  More...
  • 19. What is the difference between Primary members and Associate members? Do they receive the same benefits? Views: 552 Public
    Associate members receive the same benefits as the primary member. Primary Member The Primary Member is the first person in the household to join AAA. Only Primary members can make changes to a membership. Associate Members Associate Members are a spouse/partner, dependent child up to age 25 who reside in the same household or away at school.
  • 20. What are the accepted documents for a standard license/ID card? Views: 510 Public
    For a current list of accepted documents for a standard license/ID card, see the Minnesota Department of Public Safety Standard DL/ID Identification Requirements document. REAL ID cards require additional documentation compared to the requirements for a standard Minnesota driver's license.
  • 21. Can I upgrade my membership and use the new benefits right away, or is there a waiting period? Views: 479 Public
    Members can upgrade their present level of service to AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV anytime during their membership year. Service fee and additional upgrade costs may apply. Members who have used four (4) service calls in the membership year are not eligible to upgrade to Premier or add additional associate memberships.
  • 22. How do I transfer a Title? Views: 438 Public
    Before You Arrive On all vehicles 10 years old or newer, the mileage as it appears on the odometer needs to be recorded. All current registered owners must sign off as sellers before the transfer can be completed. If there is a lien holder listed on the title, the seller needs to obtain a notarized lien release form from the bank before the transfer can take place. This is necessary even if you paid the loan off years ago. If the bank is still listed on the title, a lien release is required. Wha  More...
  • 23. Can I get a passport at AAA? Views: 412 Public
    Only the U.S. Department of State has the authority to grant, issue, or verify United States passports at Passport Acceptance Facilities or by mail . AAA offers application forms and photos at our Travel Store locations to help you begin the process. Passport Photo Prices Application Information
  • 24. How do I request Roadside Assistance if my car is disabled? Views: 385 Public
    If you need Emergency Road Service, call 1-800-AAA-HELP (1-800-222-4357), or you can request service online . When calling 1-800-AAA-HELP (800-222-4357), your location may be obtained to route your call to the nearest AAA Roadside Assistance Center.
  • 25. What is an Associate member? Views: 382 Public
    Associate members receive the same services and benefits as, and reside within the same household as, the Primary member. Individuals Eligible for Associate Memberships Spouse or partner of the Primary member Dependent children, age 16-25, who reside in the household or who are away at school Extended family members who reside in the same household Associate members cannot make changes to a membership; only the Primary can authorize any changes.